Frequently Asked Questions

Everything you need to know about mulberry silk and our products

Mulberry silk is the highest-quality natural silk fibre, produced by silkworms fed exclusively on mulberry leaves. It is the purest and most durable type of silk, known for its exceptional softness, lustre and hypoallergenic properties. Unlike other silks, mulberry silk has uniform fibres, which translates into its luxurious quality and longevity.

For skin: Mulberry silk contains natural proteins and amino acids that moisturise the skin and help maintain its youthful appearance. The smooth surface of silk reduces friction, helping to prevent sleep wrinkles and fine lines.

For hair: Silk reduces frizz, breakage and split ends. Its smooth structure lets hair glide over the surface, preserving natural moisture and shine. Ideal for all hair types, especially curly and colour-treated hair.

Hand washing: Best for preserving silk quality. Use lukewarm water (up to 30°C) with a gentle silk detergent. Never wring or squeeze hard.

Machine washing: Possible on a delicate 30°C programme, in a laundry bag, without spinning. Use gentle, bleach-free detergents.

Drying: Always in the shade, never in direct sunlight. Do not tumble dry. Silk dries naturally very quickly.

Ironing: If necessary, iron inside out at a low temperature through a thin cloth.

Yes! Mulberry silk is naturally hypoallergenic and ideal for people with sensitive skin and allergies. Its smooth structure does not irritate the skin, and its natural antibacterial properties inhibit dust mites, bacteria and mould. It is an excellent choice for allergy sufferers and people with eczema, acne or other skin concerns.

We ship within Poland via InPost Courier (15 zł) or to an InPost Parcel Locker (12 zł). Delivery usually takes 1–3 business days from dispatch.

Free shipping on orders from 200 zł.

All parcels are carefully packed in elegant, gift-ready packaging.

As a consumer you may withdraw from the contract within 14 days of receiving your parcel, without giving any reason.

Return process:

  1. Notify us by e-mail: contact@noonsilk.com (you may use the form included in the Terms and Conditions)
  2. Send the product back to: Noon Marta Banach, ul. Ludwika Solskiego 12/1, 76-200 Słupsk, Poland
  3. We will refund your payment within 14 days of receiving your withdrawal notice

Complaints are reviewed within 14 days; we are liable for defects identified within 2 years of delivery. Details in the Terms and Conditions.

Yes! Our collection covers a wide range of colours — from classic white, black and champagne to elegant shades of purple, pink and navy. Bedding is available in sizes 140x200 cm, 160x200 cm, 180x200 cm and 200x220 cm. Pillowcases come in 40x40 cm, 50x60 cm and 70x80 cm. Accessories such as sleep masks, scrunchies and turbans come in a universal size.

Mulberry silk is a thermoregulating natural fibre. In summer it wicks away heat and moisture, keeping you cool and fresh. In winter it retains body heat, providing thermal comfort. This makes silk ideal all year round and for people who struggle with temperature regulation during sleep.

Yes! Our mulberry silk comes from certified, sustainable farms that follow high ethical and environmental standards. Mulberry silk production is a natural process requiring minimal chemicals. All our products are biodegradable and environmentally friendly. We make sure the entire supply chain is transparent and responsible.

All our products are made of grade 6A silk — the highest quality available. Our bedding and pillowcases are 22 momme (mm), the optimal weight for durability, a luxurious feel and excellent performance. For comparison, silk below 19 mm is too thin and fragile, while above 25 mm it can be too heavy. Our 22 mm is the gold standard in the silk world.

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